# hoop.app

> AI-optimized mirror of hoop.app containing 51 pages totalling 22,701 words of clean markdown content, structured data, and semantic HTML. Original source: https://hoop.app/. Last updated: 2026-05-01T14:17:37.269Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [site-root.html](/site-root.html) (1 words)

## Articles & Blog Posts

- [blog/how-400-ceos-are-thinking-about-ai-according-to-a-harvard-professor.html](/blog/how-400-ceos-are-thinking-about-ai-according-to-a-harvard-professor.html) (1 words)
- [blog/from-every-how-my-company-turned-a-data-crisis-into-an-ai-native-rebirth.html](/blog/from-every-how-my-company-turned-a-data-crisis-into-an-ai-native-rebirth.html) (1 words)
- [blog/how-to-automate-shopify-customer-service/index.html](/blog/how-to-automate-shopify-customer-service/index.html) (1 words)
- [blog/subscription-ecommerce-customer-support/index.html](/blog/subscription-ecommerce-customer-support/index.html) (1 words)
- [blog/how-to-automate-wismo-tickets-for-shopify-brands/index.html](/blog/how-to-automate-wismo-tickets-for-shopify-brands/index.html) (1 words)
- [blog/gorgias-vs-zendesk-shopify/index.html](/blog/gorgias-vs-zendesk-shopify/index.html) (1 words)
- [blog/customer-support-metrics-shopify/index.html](/blog/customer-support-metrics-shopify/index.html) (1 words)
- [Meet Justin Massa: Consultant, board member, AI enthusiast](/blog/how-to-stop-overthinking-gen-ai-and-just-start/index.html): The key to mastering AI isn’t waiting for a perfect rollout it’s hands-on experimentation, quick wins, and building “AI jigs” that deliver instant value. (1,102 words)
- [terms/index.html](/terms/index.html) (1 words)
- [blog/index.html](/blog/index.html) (1 words)
- [privacy/index.html](/privacy/index.html) (1 words)
- [**Starting Strong**](/blog/we-rebuilt-everything-in-2025-now-we-re-more-excited-than-ever.html): After a year of pivots, policy changes, and hard decisions, we're sharing the behind-the-scenes story of how Hoop evolved from an AI task manager to the customer support tool we're building today. (1,179 words)
- [**Automating our support rotation (without writing code)**](/blog/how-brian-uses-ai-to-save-time-and-add-a-little-joy.html): Hoop co-founder Brian Schmidt shares 3 AI workflows that help him save time every day and add a bit of joy. (983 words)
- [**What’s an AI agent, exactly?**](/blog/less-prep-and-fewer-pings-how-ai-agents-are-changing-work.html): From taking meetings to summarizing podcasts, AI agents can take tasks off your plate, freeing up time without adding complexity. (708 words)
- [On a mission to bring the power of AI to ecommerce brands](/about/index.html): Meet the team behind Hoop. Built by the founders of Trello, we're on a mission to help businesses save time on customer support. (355 words)
- [Product Updates](/blog/category/product-updates/index.html): These are updates to the Hoop product (39 words)
- [How it works](/blog/introducing-the-knowledge-base-that-keeps-itself-up-to-date.html): Never worry about updating your knowledge base. Hoop will do it for you automatically. (385 words)
- [This page went  off the grid](/integrations/index.html): Hoop helps Shopify subscription brands retain more customers at the point of cancellation. Plugs into Gorgias or Zendesk to run conversational save flows in your brand voice. (28 words)
- [blog/365-days-of-the-4-day-workweek-lessons-and-tips-for-your-team.html](/blog/365-days-of-the-4-day-workweek-lessons-and-tips-for-your-team.html) (1 words)
- [blog/how-ai-planned-our-team-offsite/index.html](/blog/how-ai-planned-our-team-offsite/index.html) (1 words)
- [blog/how-to-fix-collaboration-overload/index.html](/blog/how-to-fix-collaboration-overload/index.html) (1 words)
- [blog/building-capacity-creating-reusable-ai-assets-and-driving-true-operational-alignment-nick-sonnenbergs-approach.html](/blog/building-capacity-creating-reusable-ai-assets-and-driving-true-operational-alignment-nick-sonnenbergs-approach.html) (1 words)
- [blog/a-hoop-y-year-in-review/index.html](/blog/a-hoop-y-year-in-review/index.html) (1 words)
- [blog/how-ai-can-help-us-make-decisions-faster/index.html](/blog/how-ai-can-help-us-make-decisions-faster/index.html) (1 words)
- [Talking To Humans](/blog/a-journey-in-remote-work-research/index.html): We spoke with over 100 knowledge workers about remote work. Here's what we learned. (899 words)
- [blog/how-to-plan-and-structure-your-team-offsite/index.html](/blog/how-to-plan-and-structure-your-team-offsite/index.html) (1 words)
- [blog/fulfilling-the-dream-by-following-your-passion/index.html](/blog/fulfilling-the-dream-by-following-your-passion/index.html) (1 words)
- [blog/how-to-build-healthier-vacation-habits/index.html](/blog/how-to-build-healthier-vacation-habits/index.html) (1 words)
- [Some practical strategies to harness your inner voice](/blog/how-harnessing-your-inner-voice-can-change-your-life.html): Discover the impact of self-talk on success through tennis superstar Aryna Sabalenka's journey in overcoming her inner challenges.  (1,095 words)
- [Startups are messy](/blog/5-lessons-learned-from-20-years-in-the-startup-life.html): Making the move to startup life can be a great experience. Here's what you should know. (1,148 words)
- [From space camp to software engineering](/blog/from-puzzles-to-products-my-journey-in-tech/index.html): From a childhood filled with diverse interests to a career in software engineering, this is my journey of discovering a passion for solving puzzles and building products. (1,020 words)
- [Frameworks Can Help, To A Point](/blog/better-decision-making-with-structured-decisions/index.html): Practical tips on how to identify a decision's complexity and add the right amount of structure for better outcomes. (884 words)
- [blog/from-founder-to-recruiter-tips-for-hiring-at-the-earliest-stages.html](/blog/from-founder-to-recruiter-tips-for-hiring-at-the-earliest-stages.html) (1 words)
- [blog/effective-daily-routine/index.html](/blog/effective-daily-routine/index.html) (1 words)
- [blog/are-you-the-decision-making-bottleneck/index.html](/blog/are-you-the-decision-making-bottleneck/index.html) (1 words)
- [blog/how-we-10xd-our-activation-rate-by-recreating-concierge-magic-in-self-serve.html](/blog/how-we-10xd-our-activation-rate-by-recreating-concierge-magic-in-self-serve.html) (1 words)
- [The benefits of an influx of AI](/blog/embrace-ai-workforce-evolution/index.html): Knowledge workers are not task managers; why AI is good for our jobs. (1,166 words)
- [The maker vs. manager problem](/blog/how-to-stop-meeting-creep/index.html): When an endless cycle of meetings takes over your calendar sometimes drastic action is required to get important work done. (819 words)
- [What is attention residue?](/blog/how-to-focus-better-with-attention-residue/index.html): Your ability to focus might be hindered by a pesky problem called attention residue, but fear not—here are tips to combat it. (1,282 words)
- [The Synchronous Communication Trap](/blog/decision-making-keeps-us-in-meetings/index.html): How better decision making practices could liberate teams from unnecessary meetings. (912 words)
- [The Beginning](/blog/a-new-beginning/index.html): We're ushering in a new asynchronous work evolution revolution.  (596 words)
- [Co-founders are essential for the journey](/blog/a-case-for-co-founders/index.html): There are lots of ways to start a company. For us, it was all about the people. Here's my case for why having co-founders is a competitive advantage. (963 words)
- [**Meet Ashley: Founder, coach, and go-to-market engineer**](/blog/from-calculators-to-ai-agents-why-the-future-of-work-thrills-this-go-to-market-engineer.html): Ashley Artrip shares how career evolution, AI, and strategic execution shape the way we work and grow. (1,170 words)
- [**AI Messaging Tests**](/blog/ai-on-the-brain-how-were-using-ai-at-hoop/index.html): Is AI just a passing fad or the next big thing? An inside look at how AI has been a game changer for us at Hoop. (1,039 words)
- [**Hiring with intention: Lessons from Hoop’s hiring process**](/blog/hiring-with-intention-hoops-insights-for-building-remote-teams.html): Sharing some insights from our last hiring cycle to help other startups hire more intentionally (1,054 words)
- [**The problem: too many chats, too little insight**](/blog/how-we-built-a-daily-support-summary-bot-in-just-a-few-hours-with-ai.html): Justin shares his tactical approach to building an AI workflow to solve a real company problem: making sure we're learning from our support tickets as they increase in volume. (1,000 words)
- [Diverse From The Start](/blog/help-the-hoop-team-candor-in-hiring-a-diverse-team/index.html): Building a diverse team is really important to us, and we need your help to source great talent. (527 words)
- [About Hoop](/blog/hoop-hiring-founding-engineer-front-end/index.html): We're looking for a passionate and talented front end engineer to help build Hoop, and define engineering at an early stage startup. (674 words)
- [About Hoop](/blog/hoop-hiring-founding-full-stack-engineers/index.html): We're looking for passionate and talented engineers to help build Hoop, and define engineering at an early stage startup. (668 words)
- [**Skip the blank page with ChatGPT**](/blog/chatgpt-for-creative-collaboration-insights-from-hoops-co-founder.html): Justin Gallagher, Co-Founder of Hoop, shares his favorite new use case for ChatGPT. (982 words)

## Resources

- [Full Page Index](/index.html): Browse all cached pages with rich metadata
- [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines
- [XML Sitemap](/content/sitemap.xml): Machine-readable sitemap for crawler discovery
- [Robots.txt](/content/robots.txt): Crawler directives